Home / Privacy Policy

Privacy Policy

Your privacy matters to AS Bestor Grupp, as does our compliance with all applicable laws and regulations concerning any personal data we may collect about you when you visit our website phomi-ee.com. By using our website, you agree that we may collect and use your data in accordance with this privacy policy.

With this privacy policy, we wish to explain to you what data we collect, how we use it, and what rights you have to protect your data. This policy applies only to our website and its visitors, and does not apply to data collected through other channels.

The controller of your data is AS Bestor Grupp

company registration number: 10433846

email: bestor@bestor.ee

telephone number: 1900

We collect and process information in accordance with the European Union General Data Protection Regulation (GDPR), which came into force on 25/05/2018.

Collection and use of data

What data we collect

The information we collect includes both information that you knowingly and actively provide to us when using or participating in our services or campaigns, and all information that your devices send when accessing our products and services.

The data we collect comprises information you have knowingly shared with us when using our services or campaigns, as well as information that your devices transmit to us automatically.

Your personal data may reach us in the following ways:

  • When you contact us by telephone, email or online chat
  • When you browse the website phomi-ee.com
  • When you comment on, like or share a post on our social media account
  • When you subscribe to our newsletter
  • When you comment on posts on our website

Types of data collected

Personal data

We only ask you for personal information when it is necessary in order to provide a service to you. When you contact us or visit our website, you may share the following information with us:

  • First name and surname
  • Email address
  • Postal address, country, county, city
  • Telephone number
  • The history of conversations between you and us
  • Information about your web browser and IP address

Log files

Our website phomi-ee.com stores log files about its visitors. The information collected may include:

  • The type of device used
  • Internet Protocol (IP) address
  • browser type
  • Internet Service Provider (ISP)
  • The date and time of the visit to the website
  • The entry and exit pages and the number of clicks made on the website

The information contained in the log files is used to analyse trends, administer the website, track the activities of site visitors and gather demographic information. This information is not intended to, and does not, enable the identification of an individual.

Cookies

Like most websites, phomi-ee.com also uses “cookies”. A cookie is essentially a text file that is stored on the user’s device when they visit a website. Cookies are used to set and store preferences, regional settings, service usage choices and much more.

If you wish, you can disable the use of cookies in your browser settings, but in that case the service provided to you may be disrupted.

Cookies are divided into persistent and session cookies. Persistent cookies remain on your personal computer or mobile device even after you have closed the browser or the computer. Session cookies, on the other hand, are deleted immediately after the browser is closed.

Cookies are categorised according to their purpose:

Necessary cookies. Session cookies whose purpose is to enable you to use the services offered on our website. These cookies help to authenticate users and prevent the malicious use of user accounts. Without these cookies we cannot provide you with the services you have requested.

Notification cookies. These cookies detect whether users have accepted the use of cookies on the website.

Functionality cookies. These cookies allow your browser to remember the choices you make when using the website, such as saving your login details or language preferences. The purpose of these cookies is to provide you with a more personalised experience and to avoid having to re-enter your preferences.

How we use data

We may use the information collected for a variety of purposes, including:

  • To maintain, manage, develop, personalise and expand our website
  • To gather statistics so that we can provide better services and/or offers and understand and analyse the behaviour of our website visitors
  • To identify you by telephone, message or email
  • To send you information and to ask for feedback about our services
  • To prevent fraud and protect our website
  • To enable us to stay in contact with you via a social media account
  • To enable the reading of conversation history in order to speed up the provision of relevant advice
  • With the aim of improving the quality of our service and offering more efficient browsing solutions
  • To develop new products and services or improve their functionality
  • To simplify and speed up interactions between us when you contact us
  • For other purposes. For example, to analyse data, study trends and evaluate the effectiveness of our advertising campaigns.

In which cases we may share your data

  • We may share or transfer your personal data in connection with a change of ownership, merger, sale of assets, financing or acquisition of our company. We will notify you of the transfer of your personal data and if it becomes subject to the provisions of a different privacy policy.
  • We may share your data with our affiliated companies, requiring them to comply with this privacy policy. Affiliated companies include our parent and subsidiary companies, joint venture partners or companies that we own.
  • We may share your data with our business partners in order to offer you certain products, services or campaigns.
  • With your consent, we may disclose your personal data for any other purpose.
  • We are obliged to disclose your personal data where required by law. We may also disclose your data in good faith in order to comply with a legal obligation, protect our rights or property, prevent or detect possible offences related to the use of our service, and ensure the safety of service users.

Retention of your personal data

The company retains your personal data only for as long as is necessary for the purposes set out in this privacy policy. We retain and use your personal data to the extent necessary to fulfil our legal obligations (for example, where we are required to retain your data in order to comply with applicable laws), to resolve disputes, and to enforce our legal agreements and policies.

The company also retains log files for the purpose of internal analysis. Log files are generally retained for a shorter period, except where this data is used to strengthen security or improve the functionality of our service, or where we are legally obliged to retain this data for a longer period.

Processing of children’s data

None of our products or services is directed at children under the age of 13, and we do not knowingly collect data from children under the age of 13. If we suspect that we are processing the data of a person under the age of 13, we will remove that person from all of our databases.

Your rights to protect your data

You always have the right not to share your data with us, in the knowledge that this may affect your experience on our website. If you decide not to share your data with us, we will not treat you any less favourably as a result. If you provide us with personal information, you understand that we collect, hold, use and disclose it in accordance with this privacy policy. You have the right to request details of the data we collect about you.

When we receive personal information about you from a third party, we protect it in accordance with this privacy policy and the laws of the Republic of Estonia. If you yourself share the data of a third party, you confirm that you have the right and permission to do so.

Even if you have previously given consent for us to share your personal data for marketing purposes, you retain the right to change your mind at any time. You always have the right to opt out of communications from us and to request that we remove your data from our databases. From time to time we may also ask you for information in order to confirm your identity. If you believe that the data we have collected about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email at bestor@bestor.ee or by telephone on 1900. We will do everything within our power to correct any inaccurate, incomplete, misleading or out-of-date information.

If you believe that we have breached applicable data protection law and wish to make a complaint, please contact us using the contact details provided in this document and give us all the details of the breach. We will investigate your complaint promptly and respond to you in writing, setting out the results of the investigation and outlining the steps we will take to resolve your complaint. You also have the right to contact a regulatory or data protection authority.

GDPR data protection rights

We want to make sure that you are aware of all of your data protection rights. Every user of the site is entitled to the following:

  • The right of access – you have the right to request copies of your personal data.
  • The right to rectification – you have the right to request that we correct any data you believe to be inaccurate. You also have the right to request that we complete data that you believe to be incomplete.
  • The right to erasure – under certain conditions, you have the right to request the erasure of your personal data.
  • The right to restrict processing – under certain conditions, you have the right to request that we restrict the use of your personal data.
  • The right to object to the use of personal data – under certain conditions, you have the right to object to our use of your personal data.
  • The right to data portability – under certain conditions, you have the right to request that we transfer the data we have collected to a third party or directly to you.

The security of your data

The security of your personal data is important to us, but please remember that no method of transmitting information over the Internet or method of electronic storage is 100% secure. Although we do everything we can to protect your data, we cannot guarantee its complete security.

AS Bestor Grupp takes all reasonably necessary measures to ensure that your data is processed securely and in accordance with this privacy policy and the laws of the Republic of Estonia. Your data will not be transferred to any organisation or country unless there is a compelling reason to do so and the security of your data is ensured.

Links to other websites

On our website you may find links to other websites that do not belong to us. If you click on a third-party link, you will be directed to that third party’s site. We strongly recommend that you review the privacy policy of every site you visit.

We have no control over third-party sites and accept no responsibility for their content, privacy policies, the services they offer, or anything else.

Updates to the privacy policy

Where necessary, we have the right to make changes to this privacy policy document. When the privacy policy is updated, we will change the document’s revision date shown at the bottom of the document. If you continue to visit and use our website after the privacy policy has been updated, we will treat this as your tacit consent to the changes.

Last modified 04/06/2026